Frequently Asked Questions
Need Clarity?
Start Here
Explore our FAQ section to find quick solutions to common inquiries about our services, process, and more. If you don’t see what you’re looking for, feel free to reach out - (907) 277-2409
Simply use our online estimate request form by clicking here. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and speak with one of our customer service representatives.
Every job is different. Some jobs can be produced in minutes while some may take several days to complete. Let us know when you need your job completed by and we'll let you know if it can be done.
We try our very best to meet even your most demanding timelines.
The Portable Document Format (PDF) is generally the preferred file format for submitting a document for printing as it works with virtually all professional printing and digital output devices. By design, a PDF file incorporates the information needed to maintain document consistency from system to system. Most other file formats such as Adobe InDesign, Illustrator and Microsoft Word are easily converted to PDF format.
A proof is a one-off copy of your printed document either physical or digital, used for visual inspection to ensure that the layout and colors of your document are exactly how they are intended to be. A proof is made prior to sending the document to the press for final printing.
Pantone colors refer to the Pantone Matching System (PMS), a color matching system used by the printing industry whereby printing colors are identified by a unique name or number (as opposed to just a visual reference). This helps make sure that colors turn out the same from system to system, and print run to print run.
No. White is not generally considered a printing color as typically the paper itself will be white. If a colored paper (something other than white) is chosen, then white becomes a printing color if any text or graphics require it.
Bleed is a term that refers to printing that extends off the edge(s) of a printed piece. Any printed elements — photos, color blocks, text — that bleed must extend 0.125” beyond the trimmed edge of the piece.